Tactic: Deploying advanced CRM systems, redesigning shop layouts, and introducing individualized service techniques revitalized the customer knowledge. This story or quote might be human, inspirational, or psychological. It must be very engaging and attractive for your audiences and will leave an enduring perception of your speech on their own minds. https://hbrcasesolution20122.wizzardsblog.com/33551649/ivey-case-solutions-an-overview